Frequently asked

questions worth asking

The Print

Paper, ink, sizes

What kind of paper do you print on?

Heavyweight 200gsm Enhanced Matte fine art paper. Archival, acid-free, designed to last decades without yellowing. The matte finish reads like a museum reproduction — no glare under gallery lighting, no plasticky sheen.

What does “archival giclée” actually mean?

Giclée (zhee-clay) is high-resolution inkjet printing using pigment-based inks that don’t fade. “Archival” means it’s rated to hold colour and clarity for 75+ years under normal indoor conditions. It’s the standard for fine art reproduction at galleries, museums, and serious print shops.

What sizes do you offer?

Most prints come in A-series sizes (A3, A2, A1) — these are the standard European art print sizes. A1 is roughly poster-sized (59 × 84 cm). Originals add an A0 statement size (84 × 119 cm). A few works use different size systems where the original artwork’s proportions warrant it: Klimt’s The Kiss is square (30/40/50/70 cm), Vermeer’s Pearl Earring uses Fine Art sizes (8×10” through 24×32”). The exact sizes for each piece are listed on the product page.

Shipping & Delivery

Where it ships from, where it ships to

Where do you ship?

We ship to Australia, New Zealand, the United States, the United Kingdom, and Canada. We may add more markets as we grow.

Where are prints shipped from?

Our print partner has production hubs in Australia, the United States, the United Kingdom, Canada, and across Europe. Your order is automatically routed to the hub closest to your shipping address — so a US order is printed in the US, a UK order in the UK, and so on. The print never crosses an international border to reach you. New Zealand orders are printed at our Australian hub and shipped across the Tasman.

Will I pay customs or import duties?

No. Because every print is produced locally to you, there’s no international border to cross — no customs hold-ups, no import VAT, no surprise fees at delivery. Your order arrives the same way a domestic parcel would.

What currency will I be charged in?

Our list prices are in Australian dollars. If you’re shopping from New Zealand, the United States, the United Kingdom, or Canada, prices are auto-converted to your local currency (NZD, USD, GBP, CAD) at the live exchange rate, and charged in that currency at checkout. The price you see is the price you pay.

How long does it take?

Each print is made to order — we don’t hold inventory. From order to your door is roughly two weeks for unframed posters, longer for framed pieces (the wood frame and glazing take additional time to assemble). You’ll see an estimated delivery range at checkout, and we’ll email you a tracking number once your order ships. Because production is local to your country, delivery time is comparable to a domestic order.

Returns & Care

If something’s not right

What’s the return policy?

Because every print is made to order, we don’t accept change-of-mind returns. We do replace damaged, defective, or wrong items free of charge — email us at theplainsight@hotmail.com within 14 days of delivery with a photo, and we’ll sort it. Full details in our refund policy.

The colours look slightly different on my screen — will my print match?

Every monitor renders colour differently, and printed colour will never be 100% identical to a backlit screen. That said, our giclée process is colour-managed against the open-access scans we work from — which means the print should match the scan, not your screen. If you want to gauge how something will look in a specific room, the larger sizes give more visual weight; smaller sizes read closer to a printed-page reproduction.

Can I frame an unframed print myself?

Yes — A-series sizes (A3/A2/A1) fit most off-the-shelf frames at IKEA and high-street framing shops worldwide. Square sizes and Fine Art sizes are less standard and may need custom framing. See our care guide for tips on handling and framing.

The Work

About the art itself

Are these original artworks or reproductions?

The artwork is original (in the public domain — CC0 or out of copyright). What you’re buying is a reproduction printed on archival paper, sourced from the highest-resolution open-access scan we could find. We’re not the artist; we’re the editor.

The exception is the Originals lane — those are studio originals by The Curator, signed and made once. Everything else is a curated reproduction.

Email us

Other questions? We usually reply within a couple of days.